Frequent Jetters Program

Earn as you shop and get Frequent Jetter Ticket rewards! The more you spend, the more you earn, the more rewards you get! Learn more about our Frequent Jetters Program and how you can save even more as you shop with Jett Foods in the Terms and Conditions below.

Frequent Jetters Program Terms and Conditions

Your participation in the Frequent Jetters Program shall be deemed to constitute your full acceptance of these Terms and Conditions.

  1. Customers will automatically be a Member of the Frequent Jetters Program (“Jetter”) when they register an account with http://www.jettfoods.com. Once you become a Jetter, you can begin earning Frequent Jetter Points (“FJP”) to eventually redeem Frequent Jetter Tickets (“FJT”).
  2. FJPs are earned simply by purchasing on http://www.jettfoods.com . Jetters must be logged in to their account at http://www.jettfoods.com whilst purchasing and completing their order in order to be able to earn FJPs for that purchase amount. Every HKD1.00 spent on http://www.jettfoods.com (excluding shipping charges and fees) will earn 1 FJP.
  3. FJPs are valid for one year from the date the FJP was earned (eg. 1 FJP earned on 1st July, 2017 will be valid until 30th June, 2018 where on 1st July, 2018, that 1 FJP would have expired).
  4. A Jetter can check their FJP balance by logging in to their account and clicking into the Frequent Jetters Program tab.
  5. Jetters can redeem FJTs once they have accumulated a certain number of FJPs (see paragraphs 8 to 10 below). FJTs are effectively discount coupon codes which can be used on an order at http://www.jettfoods.com. There are three types of FJTs that Members can redeem, being the Silver FJT, the Gold FJT and the Platinum FJT.
    • Silver FJTs can be applied to an order to take HKD100 off the order subtotal;
    • Gold FJTs can be applied to an order to take HKD250 off the order subtotal; and
    • Platinum FJTs can be applied to an order to take HKD500 off the order subtotal.
  6. The website’s minimum order policy of HKD200 still applies, that is, after a FJT is applied, the final order grand total still needs to be at least HKD200 in order for a customer to checkout and complete the order. For example, if an order grand total before a FJT is applied is HKD699 and after a Gold FJT is applied (i.e. HKD500 is deducted from the order subtotal), the final order grand total becomes HKD199 then the customer will not be able to checkout unless they order something further and add to their shopping cart to make the final order grand total HKD200 or more. 
  7. FJTs cannot be used in conjunction with any other offer, coupon or rewards program such as the Jett Foods’ Referral Program. Only one FJT can be used per order on http://www.jettfoods.com. 
  8. 6000 FJPs will allow a Jetter to redeem 1 Silver FJT.
  9. 10,000 FJPs will allow a Jetter to redeem 1 Gold FJT.
  10. 15,000 FJPs will allow a Jetter to redeem 1 Platinum FJT.
  11. Once you have earned the required amount of FJPs for any one of the above FJTs described in paragraphs 8 to 10, there will be a button under the 'Frequent Jetter Ticket Earned' section of the Frequent Jetters Program page of your account that will allow you to redeem the relevant FJT. When you press this button, the FJT details with the FJT Code, will appear in a list under the 'Your Frequent Jetter Ticket Details' section of the Fequent Jetters Program page. To enjoy the FJTs you earn, you simply need to copy and paste the FJT Code into the 'Discount Codes' space (there will also be a dropdown list of suggested FJT Codes here) provided on the 'Shopping Cart' page (after you have added all the items you wish to purchase for a particular order) and press Apply. The relevant FJT discount reward will then be deducted from your order subtotal. Please ensure that you are logged in to your Jett Foods account when you apply the FJT Code in order for it to work properly.
  12. All three types of FJTs are valid for one year from the date of redemption of the FJT (eg. 1 Silver FJT redeemed on 1st July, 2017 will be valid for use until 30th June, 2018 where on 1st July, 2018, that 1 Silver FJT will no longer be valid for use) and each FJT is valid for one use only.
  13. Frequent Jetters program membership and benefits are provided at our sole discretion.
  14. We reserve the right to terminate or amend Frequent Jetters program membership and benefits at our sole discretion and at any time.
  15. Participation in the Frequent Jetters program is subject to the terms, conditions and regulations of the program. We reserve the right to modify, add or delete these Frequent Jetter Terms and you shall be bound by these Frequent Jetter Terms at any time. You are encouraged to review these Frequent Jetter Terms and the other Frequent Jetters pages on a regular basis in order to determine if we have amended the provision.
  16. We retain the sole right to interpret, modify and apply the Frequent Jetter Terms.
  17. Membership in the Frequent Jetters program is free and available to individuals residing in Hong Kong.
  18. Only individuals are eligible for membership in the Frequent Jetters program.
  19. Membership is offered at our discretion. We may deny membership to any applicant. Any such decision to deny membership shall not be open to appeal or review.
  20. FJPs may not be transferred, bartered, sold or traded in any way.
  21. FJTs may not be transferred, bartered, sold or traded in any way. FJTs can only be redeemed via FJPs earned by a Jetter.
  22. Any abuse of the Frequent Jetters program or failure to follow the Frequent Jetter Terms may result in the termination of your membership and forfeiture of all accrued FJTs and FJPs. Our website’s Terms and Conditions also applies to the Frequent Jetters program.
  23. Decisions of staff and management about any aspect of the Frequent Jetters program will be final and conclusive.
  24. These Frequent Jetter Terms set forth the entire agreement and understanding of the parties and supersede all prior oral or written agreements, understandings or arrangements relating to the subject matter of these Frequent Jetter Terms. No party shall be entitled to rely on any agreement, understanding or arrangement that is not expressly set forth in these Frequent Jetter Terms.
  25. These terms and conditions are governed by the laws in force in Hong Kong. You agree to submit to the exclusive jurisdiction of Hong Kong courts.
  26. These Frequent Jetters Program Terms and Conditions have been translated into traditional Chinese. If there is any inconsistency or ambiguity between the English version and the traditional Chinese version, the English version shall prevail.

The Jett Foods Frequent Jetters Program and all use of the Website are subject to the Website's Privacy Policy and Terms and Conditions.

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